WE LOVE TO HEAR FROM YOU: IF YOU NEED HELP WITH YOUR ORDER OR HAVE ANY QUESTIONS, WE WILL BE HAPPY TO HELP YOU.
The processing time of your order is up to 3 working days. The shipping time within Germany is 1-3 working days.
After processing your order, you will receive a DHL tracking number from us.
Of course you can send your lePelou order back to us.
Please send them including a note that states your name and your request (e.g. return, exchange),
to the following address:
Sandra Pilarz
lePelou
Herrenbergstrasse 2
52080 Aachen
As soon as your order has been safely returned to us, we will immediately refund the purchase amount to the payment method you used when making the purchase.
We do not offer free returns.
Viele weitere Antworten zu oft gestellten Fragen findest du in unseren FAQs.